Policy

Return & Refund Policy – Femmora.shop Thank you for shopping at Femmora.shop! Your satisfaction is important to us. If you're not fully happy with your purchase, we’re here to help. Returns You have 10 days from the date of delivery to request a return. Items must be unused, unworn, unwashed, and returned in original packaging with tags. Proof of purchase (order number or invoice) is required. Refunds Once we receive and inspect your return, we’ll notify you about the refund status. If approved, your refund will be processed to your original payment method within 5–7 business days. Shipping costs are non-refundable. Non-Returnable Items Items on sale, custom-made products, and intimate wear (like innerwear) cannot be returned. Exchanges Exchanges are only accepted for damaged or defective products. Contact us within 48 hours of receiving the item. Return Process 1. Email us at [your email] with your order number and reason for return. 2. We’ll provide you with the return address and instructions. 3. Send the item using a trackable courier service.